Refund policy

Return & Refund Policy

Thank you for shopping with us. We strive to ensure you have a smooth and satisfying experience. Please read our return and refund policy carefully.

1. Return Eligibility

  • Customers can request a return within 2 days of receiving the product.

  • The item must be unused, unwashed, and in its original condition with all tags and packaging intact.

  • Returns requested after 2 days of delivery will not be accepted.

2. Cancellation Policy

  • Orders can be cancelled before they are shipped.

  • If the order is cancelled after processing or shipment, it will be treated as a return and subject to applicable charges.

3. Refund Policy

  • Upon successful return approval and product inspection, a refund will be issued after deducting 20% of the total order value.

  • The deducted amount covers handling, logistics, and operational costs.

  • Refunds will be processed to the original payment method within 5–7 business days.

4. Exchange Policy

  • We offer FREE exchanges for all eligible products.

  • Exchange requests must also be made within 2 days of delivery.

  • The replacement product will be shipped once the original item is received and inspected.

5. Non-Returnable Items

  • Products that are damaged due to misuse or show signs of wear will not be accepted.

6. Damaged or Incorrect Products

  • If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos.

  • Such cases will be eligible for free replacement or full refund (no deduction).

7. Contact Us
For any return, refund, or exchange requests, please contact us with your order details.

By placing an order, you agree to the terms mentioned above.